net77c Privacy
Policy

1. About This Policy

net77c is committed to safeguarding the privacy of all Pakistani players and site visitors. This Policy sets out in plain terms what personal data we collect, the lawful basis on which we process it, who we share it with, and how you can exercise your rights over it.

This Policy applies to all users of the net77c website, mobile interface, and related services, including registered players and unregistered visitors. It applies whether you access net77c from Karachi, Lahore, Faisalabad, Islamabad, or any other location in Pakistan.

net77c is the data controller for all personal information collected through the platform. We take this responsibility seriously and process personal data only in accordance with applicable data protection laws and the requirements of our international gaming licence.

2. Personal Data We Collect

net77c collects personal data in the following categories:

2.1 Registration Data

When you create a net77c account, we collect:

• Full legal name as it appears on your CNIC;
• 13-digit Pakistani CNIC number;
• Date of birth (to verify you are 21 years of age or older);
• Pakistani mobile phone number;
• Email address;
• City of residence (e.g., Karachi, Lahore, Faisalabad, Islamabad);
• Chosen username and encrypted password.

2.2 Identity Verification (KYC) Data

During the KYC verification process, we may additionally collect:

• Photographs or scanned copies of both sides of your CNIC;
• A selfie photograph taken at the time of KYC submission;
• Proof of residential address (utility bill, bank statement, or equivalent document).

2.3 Financial Data

When you make a deposit or withdrawal, we collect transaction records including the payment method used (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), transaction amounts in PKR, timestamps, and reference numbers. net77c does not store full payment account credentials — payment processing is handled by our licensed payment providers.

2.4 Gaming Activity Data

net77c automatically records your gaming activity, including: games played (Teen Patti, Pool Rummy, slot machines, live casino, sports bets), bet amounts, game outcomes, bonus usage, session start and end times, and responsible gaming tool usage.

2.5 Technical & Device Data

When you access net77c, our systems automatically collect: IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited, and session duration. This data is used for platform security, fraud detection, and service improvement purposes.

2.6 Communications Data

If you contact net77c through live chat or email, we retain records of your communications, including your support queries, complaints, feedback, and our responses. This is retained for service quality assurance and dispute resolution purposes.

3. How We Use Your Personal Data

net77c uses your personal data for the following purposes:

4. Legal Basis for Processing

net77c processes your personal data only when we have a valid legal basis for doing so. The legal bases we rely upon are:

• Contract Performance: Processing necessary to operate your net77c account, process transactions, and deliver the services you have contracted with us to receive.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering obligations, KYC requirements under our gaming licence, and regulatory reporting duties.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our interests do not override your privacy rights.
• Consent: Processing for marketing communications, where you have freely and specifically given consent. You may withdraw this consent at any time.

5. Data Sharing and Third Parties

5.1 Who We Share With

net77c shares your personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Licensed Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum transaction data required to process your deposits and withdrawals. They operate under their own privacy policies and are bound by Pakistan's financial services regulations.
• KYC Verification Providers: Identity verification services receive your CNIC data and verification documents to perform age and identity checks as required under our gaming licence.
• Licensed Game Providers: Third-party live casino, slot, and sports data providers receive anonymised or pseudonymised session data to deliver game content and resolve game-outcome disputes.
• Regulatory and Law Enforcement Authorities: net77c will disclose personal data to relevant authorities when legally required to do so — for example, under an anti-money laundering investigation, a court order, or a request from our licensing regulator.
• IT Infrastructure and Cloud Providers: Hosting, data storage, and security service providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.

5.2 What We Will Never Do

net77c will never:

• Sell your personal data to any third party for commercial purposes;
• Share your data with advertising networks or social media platforms for targeted advertising;
• Share your CNIC data or financial data with any party not directly involved in delivering our services or meeting our legal obligations;
• Transfer your personal data to jurisdictions that do not provide adequate data protection standards without appropriate safeguards in place.

6. Pakistani Payment Data

Given that net77c serves the Pakistani market exclusively, special attention is given to the handling of Pakistani payment data. All transactions through JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are processed in Pakistani Rupees (PKR). Net77c does not store your full JazzCash or EasyPaisa mobile wallet number, nor your complete bank account details, on our servers. These are transmitted securely in real time directly to the relevant payment provider's encrypted API.

Transaction reference numbers and PKR amounts are retained in our internal records for the purpose of transaction reconciliation, withdrawal processing, and AML compliance, as required under our gaming licence. These records are retained for a minimum of five years following the date of the transaction.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit net77c. They allow the platform to recognise your device across sessions, remember your preferences, and deliver a consistent experience. net77c uses both session cookies (deleted when you close your browser) and persistent cookies (stored for a defined period).

7.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function, including login session management, account security tokens, and load-balancing cookies. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming choices, and interface customisations.
• Analytics Cookies: Collect anonymised data about how players navigate and use net77c, helping us improve the platform experience. No personally identifiable information is transmitted through analytics cookies.
• Security Cookies: Help detect and prevent fraudulent activity, bot access, and account takeover attempts.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the net77c platform. Strictly necessary cookies cannot be disabled without preventing the platform from operating correctly.

8. Data Security

net77c implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• AES-256 encryption for sensitive data stored at rest, including CNIC data and KYC documents;
• Multi-factor authentication requirements for platform administrative access;
• Regular third-party penetration testing and vulnerability assessments;
• 24/7 automated monitoring for suspicious login activity and account access anomalies;
• Strict access controls limiting internal staff access to personal data on a need-to-know basis only;
• Annual staff training on data protection and privacy obligations.

9. Data Retention

net77c retains your personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your net77c account and for five years after account closure;
• Transaction and financial records: Retained for a minimum of five years following the date of each transaction, as required under AML obligations;
• KYC documents: Retained for five years after account closure or the date of the last transaction, whichever is later;
• Customer support communications: Retained for three years from the date of the interaction;
• Marketing consent records: Retained for as long as you have a net77c account plus one year;
• Technical and device data: Retained for 13 months from the date of collection on a rolling basis.

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or irreversibly anonymised, such that it can no longer be attributed to any individual player.

10. Your Privacy Rights

As a net77c player, you have the following rights over your personal data. To exercise any of these rights, please contact our support team at [email protected] or via live chat. We will respond within 30 days of receiving your request.

Please note that some rights may be subject to exemptions — for example, we may be legally required to retain certain transaction records regardless of a deletion request. We will always explain our position clearly when responding to your request.

11. Minors and Age Restriction

net77c is strictly an adult gaming platform for players aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. All accounts are subject to CNIC-based age verification before full platform access is granted.

If net77c becomes aware that personal data has been collected from a person under the age of 21 — whether through fraudulent registration or otherwise — we will immediately close the relevant account, void all wagers, return any deposited real-money funds to the originating payment method, and delete all associated personal data within 30 days of discovery.

12. Changes to This Privacy Policy

net77c may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or gaming licence requirements. When material changes are made, we will notify registered players via a notice displayed prominently on the net77c platform and/or an SMS notification to your registered mobile number, at least 14 days before the changes take effect.

The "Last updated" date shown at the top of this Policy will be revised whenever changes are made. Your continued use of net77c after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you may close your account by contacting our support team.

13. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how net77c handles your personal data, please contact our privacy support team using the details below:

All privacy correspondence is handled by net77c's dedicated compliance team. We treat all privacy requests as confidential and will not share the details of your request with any party not directly involved in fulfilling it. If you are unsatisfied with our response, you may have the right to escalate your complaint to the relevant supervisory authority under our licensing jurisdiction.